Vanessa has worked within the area of customer and user experience strategy and design for over 25 years. Her experience has spanned across multiple sectors, including telecoms, media, public sector and banking.
Vanessa as presented to the Parliamentary IT Committee within the House of Commons about the importance of Usability within IT projects.
Panel member at the UK Presidency of the EU eAccessibility Summit in London and at the EU eAccessibility Summit in Brussels.
Founding member of the Cross Government Accessibility Network, a specialist group looking at how accessible technology can be better procured and supported across UK Government.