Terms & Conditions


Website Privacy Policy

The Keytree website is maintained by Keytree Level 2, 114 St Martin’s Lane, WC2N 4BE London – you can reach us at info@keytree.co.uk

Keytree is committed to protecting your privacy – put simply, we will not share your information with others without your prior consent. For our obligations under the 2016 General Data Protection Regulation please refer to Keytree and GDPR.


(1) What information do we collect?

Keytree is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:

    • a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).
    • (b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make for our goods or services.
    • (c) Information that you provide to us for the purpose of registering with us.
    • (d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
    • (e) Any other information that you choose to send to us

(2) Cookies

A cookie consists of information sent by a web server to a web browser, and is stored by the browser. The information is then sent back to the server each time the browser requests a page from the server, which enables the web server to identify and track the web browser.

We may use both ‘session cookies’ and ‘persistent cookies’ on the website. We will use the ‘session cookies’ to keep track of you whilst you navigate the website and use the ‘persistent cookies’ to enable our website to recognise you when you visit. ‘Session cookies’ will be deleted from your computer when you close your browser while ‘persistent cookies’ will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google stores this information – Google’s privacy policy is available at: www.google.com/privacypolicy.html

Our advertisers may also send you cookies. Most browsers allow you to reject all cookies, while some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking Tools, Internet Options, Privacy, and selecting Block all cookies using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

(3) Using your personal data – why we need it

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • (a) Administer the website.
  • (b) Enable your use of the services available on the website.
  • (c) Send to you goods purchased via the website, and supply to you services purchased via the website.
  • (d) Send you general (non-marketing) commercial communications.
  • (e) Send you email notifications which you have specifically requested.
  • (f) Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties, which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications.
  • (g) Provide third parties with statistical information about our users, but this information will not be used to identify any individual user.
  • (h) Deal with enquiries and complaints made by or about you relating to the website.

(4) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  • (a) To the extent that we are required to do so by law.
  • (b) In connection with any legal proceedings or prospective legal proceedings.
  • (c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  • (d) To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling except as provided in this privacy policy, but we will not provide your information to third parties.

(5) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall-protected servers. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(7) Your rights

Should you believe that any personal data we hold on you is incorrect or incomplete, you can request to see this information, rectify it or have it deleted. Please contact us using our Data Subject Access Request Form – available on our GDPR page.

If you wish to complain about how we have handled your data, please contact the Data Protection Officer via email at dpo@keytree.co.uk or in writing at Data Protection Officer, Keytree Limited, 114 St Martins Lane, London, WC2N 4BE. Our Data Protection Officer will review your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately (according to the law), you can contact the UK Information Commissioner’s Office and file a complaint with them.

(8) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

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