Mercedes-Benz Financial Services wanted to integrate their current contract management and financial systems with a new debt management system. The solution had to be fully automated and capable of handling lots of data with complex retrieval and mapping requirements.
Two key technical requirements were…
- Ability to scale across multiple countries and instances and
- Make it easy for future versions to reuse the same data without lots of additional work.
The delivery
Keytree UK-based specialists helped Mercedes-Benz at every step of the journey from initial strategy, through solution selection, build, testing, deployment and staff training.
Our multidisciplinary team delivered a solution that interfaced with the client’s debt management system, despite its complexity, as well as a number of other outbound interfaces to financial systems, content management systems and third-party document output tools.
The results
- Real-time and asynchronous interfaces to web services accessing contract management, debt management and financial systems through SAP Netweaver PI
- A robust maintainable, scalable solution
- Reusable services developed as part of an EAI and SAP PI infrastructure
- Higher degree of trust in data integrity
- The system is also available to other countries at a lower cost using web services
- Self-sufficient client maintenance and support team, thanks to our training
- Fully-automated solution requiring minimal user interaction
- One accurate view of overdue accounts
