UX Masterclass Two: Understanding Users

Overview

A one day overview that covers which research methods to select, the best ways to conduct user research and how to present actionable findings.

Attendees

Ideally suited to junior to mid-level UX professionals or UX Managers who are interested in learning about new methods or are thinking about updating their UX process.

What will be covered

  • The UX process and how it can be adapted to suit different types of projects
  • Methods for understanding users
  • Supporting and influencing strategic decisions
  • Setting UX goals
  • Methods for developing initial designs
  • Detailed design methods including conceptual modeling
  • Methods for evaluating and improving designs