Concept Development
Collaboration between project stakeholders and diverse users is the second key activity within the Design Thinking process after the team has completed the Understanding Users phase.
The goal of the Design Thinking Process is to develop solutions that match users’ wants and needs to what is technologically achievable and organisationally viable. The Concept Development phase involves bringing together those people within the organisation with business, technology and design backgrounds to work together visually to define what the solutions could be that meet all three objectives.