Retail

Understanding and meeting customer needs, however it manifests, is a challenge that every company aims to overcome although in the retail sector, knowing what the customer wants will not only...

It’s that time of year again when we face yet another event imported from our friends across the Atlantic but unlike Halloween, this time rather than getting dressed up, it’s...

In my recent blog, I discussed the words of George Buckley, the former chairman, president and CEO of 3M, who famously declared: “Every company in the world is dying.” He...

Watching the stories of doom and gloom being consistently broadcast on TV and written about in the media got me thinking. I thought back to a store managers’ conference at...

In my last blog, I shared my opinion on why customer experience is key to success on the high street detailing four tips that when combined, help to create that...

The experience economy is here for good and will drive the economy as we know and interact with it but for retailers, intelligent data and analytics are the way forward...

Keytree & SAP to host a webinar on an end-to-end Retail solution to modern retail challenges At the end of Q1 Keytree launched its first SAP Qualified Packaged Solution -...

A buyer's journey can start in so many ways but with technology literally at the end of our fingertips, it is essential to track, analyse and influence buying behaviours both...